… BOOOM!
An explosion of joy, colors, games, and amazing places to visit in Andalo, the pearl of Trentino, where nature winks and invites both young and old to discover every treasure. A holiday for families is like a watercolor of possibilities just waiting to be painted! Do it here in our 100% family hotel with animation, babysitting, Kids Restaurant and Mini Club!
And for you, dear parents, plenty of free time to dedicate to yourselves – enriched by exquisite gastronomy – and your relaxation with a fabulous wellness proposal!
Everybody to the track, then: ready… set… vacationaa!!!
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Trentino Guest CardIf you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
- My Family Hotel
Health and security measures
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Accommodation is sealed after cleaning
- Regular ventilation of commonly accessible areas
- Disinfecting of rented equipment
- Usage of cleansers that are effective against Corona Virus
- Bedlinen, towels and laundry are washed according to rules of local authorities
- Disinfection of often touched items and surfaces
- Checklists how to clean rooms - during stay and after departure
- Guests may ask for no room cleaning during their stay
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Accommodation is disinfected between every guest stay
- Laundry is washed at highest temperature that is allowed by producer
- App for room service
- Distance rules are kept
- Min. distance between tables and seatings or distance by separators
- Contactless checkIn/checkOut
- Non-cash payment possible
- Separation or physical barriere between staff and guests in corresponding areas
- Procedure for health checks of guests available
- Surgical mask for guests available
- Well visible stand-up display with Covid19 rules in front of entrance
- Staff follows all security rules of the local authorities
- Disinfectant for hands in accommodation and common rooms
- One-way gloves for guests at the buffet
- Compliance of distance in all food areas
- All plates and dishes, cutlery, glasses are disinfected
- Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
- Sensitizing of employees to meet min. distance rules
- Employees wear surgical masks
- Regular Covid19 tests for employees that have direct guest contact
- Storing of staff roster for four weeks
- Usage of health- or tracking apps is recommended
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
Host information
For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.
Ready to discover us?
Facilities
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Children
- indoor games
- children's pool
- children's equipment
- bottle warmer
- mini club
- playground
- full facilities for babies
- children's menus
- childcare for baby meal
- babysitter on request
- baby monitor on request
- children's program
- baby bath tub
- Stroller on request
- children's bikes
- children's bed
- baby change pad
- highchair
- stroller rental
- crib/baby bed
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Wellness
- tanning booth
- Kneipp's facility
- body treatment
- esthetic treatment
- steambath
- sauna
- wellness area
- massage
- caldarium sauna
- beauty treatment
- aromatic steam sauna
- whirlpool
- indoor swimming pool
- relaxation room
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Sports / Leisure time
- lounge chairs free of charge
- ski instructor/tour guide
- garden / meadow
- indoor pool with children's basin
- snowshoe hiking
- nordic walking
- entertainment evenings
- mountain/hiking guide
- table tennis
- tobogganing
- free admission to indoor/outdoor pool
- organized activities/guest services/house program
- swimming pool
- adventure tours
- mountain activities
- hikes/guided hiking tours
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Location
- mountain location
- ski lifts - distance (m): 500
- reachable by MTB, E-Bike
- ATM - distance (m): 100
- altitude (mt. a.s.l.): 1000
- centrally located
- supermarket - distance (m): 2
- green area
- quiet location
- meadowlands
- near the supermarket: 2
- accessible by ski lifts or shuttle
- reachable by car
- central location
- edge of ski run
- cross-country trails - distance (m): 200
- Private setting
- right at the ski-bus/ hiking-bus/ bus stop
- reachable by bike
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Facilities / Services
- lift / elevator
- pets welcome
- laundry service
- car parking lot
- Farm produce
- tiled stove
- open fire-place
- cellar bar
- wireless corner
- TV room
- room service
- heating
- disabled washroom
- own garden
- motorcycle parking spot
- boot dryer
- wake-up service
- ski storeroom
- ironing service
- only small pets allowed
- library
- safe
- electric car charging station
- park
- own skibus
- ballroom/events room max. pers.: 100
- common room
- internet - e-mail available
- bar
- sundeck
- terrace
- bicycle parking space
- welcome drink
- Satellite TV
- reading room
- luggage storage
- free use of internet
- information on the region
- crib
- wheelchair accessible
- bowl
- disabled accessible
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Suitability
- children
- families
- wheelchair accessible
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Camping facilities
- extra Child (euro/Night): 15
- pets (euro/Night): 20
- child visitor ( euro/Day): 15
- infant (euro/Night): 15
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Meals
- organic food
- traditional cuisine
- gluten-free meals
- afternoon snack
- packed lunch
- buffet
- grilled food
- breakfast buffet
- children's menu
- vegetarian food
- à la carte menu
- international cooking
- à la carte restaurant
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Payment methods
- cash payment
- bank transfer
- EC-Cash/Maestro
- credit cards accepted
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Spa
- whirlpool
- tanning booth
- Turkish bath
- massages
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Foreign languages
- German
- English
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Courses / Instructions
- nordic walking lessons
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Beds & rooms
- multi-bed room/s: 4
- room
- suite / s: 5
- single room/s: 5
- bed / s: 57
- double room/s: 15
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Category
- family hotel
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Rental
- bike rental
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Meetings / Conferences
- WiFi
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Conditions
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The reservation is considered confirmed upon payment of a deposit amounting to 30% of the stay;
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The deposit is refunded in case of cancellation before 14 days prior to arrival. From 14 days to no show we ask for a payment of 80% of the board (also in case of illness or other objective impediments). In any case of cancellation we will still retain € 70.00 office expenses.
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The room is available from 3 p.m. on the day of arrival and we ask for it to be vacated by 10 a.m. on the day of departure.
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Contact & Directions
FAMILY & WELLNESS HOTEL SERENA
38010 ANDALO IT
Arrival
Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm
Trust-You rating
360° " Panorama"
Panoramica Family Hotel Serena" Photos"
Rooms
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More details
- Comfortable beds
- Some with balcony
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
hairdryer, WiFi, closet, low-noise room/apart., bed linen available, telephone, cable TV, self check in, safe, bathrobe, air conditioning, desk, toilet laundry, towels available, mini-bar, kettle, heater, Wi-fi free of charge, TV, internet connection available, toiletries, linen provided
Bathroom facilities
shower, running hot/cold water, courtesy toiletries, shower, toilet, wash stand, toilet, no. of toilets: 1, no. of bathrooms: 1, bath, toilet, bidet
Bed distribution
French bed
Camping site
size in square meters: 17, TV connection
Location/room with view/apartment
main building
" Photos"
![singola 232]( "singola 232")
![2323]( "2323")
![5DSM4903(1)]( "5DSM4903(1)")
AvailableAvailable, No arrivalOnly departureNot available -
Size 20 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 1 Bedrooms 1 More details
Family Luna
The ideal solution for families with only one child, they are known for their characteristic style, the lovely wood panelling or the exposed beams that cover the walls in gold, pink or white colours. The environment offers the opportunity to host a third bed or a crib for the little ones.
- Comfortable beds
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bed distribution
double bed (1 bed/2 mattresses), single bed, number single bed/s: 1, number toddler bed/s: 1
Room/apartment features
mini-bar, towels available, cable TV, refrigerator, WiFi, desk, bed linen available, bathrobe, bed linen (non-allergenic), Wi-fi free of charge, air conditioning, self check in, safe, hairdryer, family room/apt., toilet laundry, closet, low-noise room/apart., kettle, TV, bedding, linen provided , non-smoking room/apt.
Bathroom facilities
courtesy toiletries, bath, shower, toilet, wash stand, shower, bidet, toilet, bath, toilet
Location/room with view/apartment
main building
" Photos"
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![468]( "468")
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AvailableAvailable, No arrivalOnly departureNot available -
More details
- Comfortable beds
- Balcony
- Flooring in parquet
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
balcony, TV, bathrobe, toilet laundry, closet, mini-bar, bed linen available, WiFi, Wi-fi free of charge, air conditioning, no carpet, linen provided , hairdryer, baby change pad, non-smoking room/apt., telephone, heater, cable TV, smart working area, towels available
Bathroom facilities
bath, toilet, toilet, courtesy toiletries, shower, separate toilet, shower, toilet, wash stand, bidet
Location/room with view/apartment
main building
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 2
" Photos"
![image00008_1]( "image00008_1")
![DSC_1350]( "DSC_1350")
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AvailableAvailable, No arrivalOnly departureNot available -
More details
For larger families, the Cielo family is the ideal solution with beautiful wood panelling and comfortable bunk beds or beds for children. Wood dominates the environment and enhances the typically Alpine charm of the room. A perfect solution for those who love comfort on vacation and are looking for a unique style.
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
- Comfortable beds
- Balcony
- Bathroom with shower box
- Satellite TV with SKY programming
- Safe
- Kettle
- Hairdryer
- Mini-fridge stocked on request
- Poncho for children, to be used at the pool
- Wellness bag: with bathrobes, slippers, and pool towels for adults and children
Room/apartment features
bathrobe, WiFi, balcony (in some rooms), desk, cable TV, balcony, closet, hairdryer, refrigerator, Wi-fi free of charge, telephone, TV, kettle, baby change pad
Bathroom facilities
bath, toilet, bath, shower, toilet, toilet, running hot/cold water, shower, wash stand, bidet
" Photos"
![2300]( "2300")
![234]( "234")
![2344]( "2344")
AvailableAvailable, No arrivalOnly departureNot available -
More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
running hot/cold water, shower, toilet, courtesy toiletries, toilet, shower, bidet, wash stand, bath, toilet
Room/apartment features
hairdryer, kettle, bathrobe, heater, mini-bar, closet, bed linen available, telephone, desk, WiFi, toilet laundry, TV, balcony, cable TV, toiletries, non-smoking room/apt.
Bed distribution
number toddler bed/s: 1, double bed (1 bed/2 mattresses), number single bed/s: 2
Location/room with view/apartment
main building
" Photos"
![_88A9634 - Copia]( "_88A9634 - Copia")
![FOM]( "FOM")
![224]( "224")
![2244]( "2244")
AvailableAvailable, No arrivalOnly departureNot available -
Size 38 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
balcony, toilet laundry, closet, no carpet, separate bedroom/s: 0, bathrobe, hairdryer, TV, WiFi, mini-bar, desk, telephone, kettle
Bathroom facilities
bath, shower, toilet, separate toilet, courtesy toiletries, toilet, shower
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 2
Location/room with view/apartment
main building
" Photos"
![Hotel Montagna Inverno Italia-8]( "Hotel Montagna Inverno Italia-8")
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![DSC_1304]( "DSC_1304")
![DSC_1298]( "DSC_1298")
![DSC_1335]( "DSC_1335")
![DSC_1331]( "DSC_1331")
![DSC_1340]( "DSC_1340")
![DSC_1338]( "DSC_1338")
AvailableAvailable, No arrivalOnly departureNot available -
Size 55 m² Occupancy 1 - 2 adults , 1 - 5 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
non-smoking room/apt., luxurious furnishing, telephone, separate bedroom/s: 0, TV, cable TV, modern furnishing, bathrobe, WiFi, balcony, bed linen available, kettle, hairdryer, coffeemaker, toilet laundry, separate living room, heater, baby change pad, closet
Location/room with view/apartment
main building
Bathroom facilities
separate toilet, shower, toilet, courtesy toiletries, shower
Bed distribution
number king-size bed/s: 1, number toddler bed/s: 5
" Photos"
![image3]( "image3")
![DSC_1265]( "DSC_1265")
![DSC_1270]( "DSC_1270")
![DSC_1272]( "DSC_1272")
![DSC_1267]( "DSC_1267")
AvailableAvailable, No arrivalOnly departureNot available -
Size 50 m² Occupancy 1 - 2 adults , 1 - 3 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
courtesy toiletries, shower, shower, toilet, bath, toilet, bath, toilet
Room/apartment features
bathrobe, closet, telephone, balcony, coffeemaker, TV, hairdryer, Wi-fi free of charge, bed linen available, towels available, cable TV, WiFi, terrace, kettle, smart working area
Location/room with view/apartment
main building
" Photos"
![Hotel-Serena-PRINT-39]( "Hotel-Serena-PRINT-39")
![Hotel-Serena-PRINT-59]( "Hotel-Serena-PRINT-59")
![Hotel-Serena-PRINT-45]( "Hotel-Serena-PRINT-45")
![Suite bagno]( "Suite bagno")
![Suite 112]( "Suite 112")
AvailableAvailable, No arrivalOnly departureNot available
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